Bonark Talent Recruitment is a leading recruitment agency. We support companies to employ the best workers, and we help candidates to find the most rewarding job.
For our client we are looking for candidates for the position of:
Co-ordinator
Responsibilities:
Responsible for all aspects of day to day activity at the Airport for Cabin
Support both Managers- Performance and Development/Duty Manager by providing a plan for the day – anticipating issues and liaising with relevant areas to ensure resolution
Liaise with Crew Logistics ensuring any operational challenges dealt with and support the base during operational disruption
Service Standards
Support business objective to be the number one airline for net promoter scores through consistent approach of collecting, analyzing and feeding back customer data to crew and to relevant departments in VAA
Ensure compliance with bar/money procedures and any issues followed up with Managers-Performance and Development /Support Centre
Disruption
React and adapt to rapidly changing and unforeseen circumstances, leading to successful resolution
Ensure duty of care extended to all crew regardless of circumstance and ensure handover to the Support Centre for any ongoing support
Crew Performance
Ensure Crew issues dealt are with on the day in a timely fashion whilst assisting Managers-Performance and Development in tracing crew performance
Support On-board Managers where necessary, following significant incidents, ensuring crew welfare considered and documentation provided to relevant areas