Bonark Talent Recruitment is a leading recruitment agency. We support companies to employ the best workers, and we help candidates to find the most rewarding job.
For our client we are looking for candidates for the position of:
Obtains orders by answering telephone calls, verifying and entering items, transferring orders to fulfillment, explaining stock-outs and expected delivery dates.
Reports industry trends, competitive pricing and customer feedback to management
Collaborates with Outside Sales to ensure customer satisfaction
Increases orders by suggesting related items, explaining features, and checking customer’s buying history
Opens customer accounts by obtaining customer agreement, collecting customer information and extending credit
Owns, qualifies and develops opportunities passed from marketing, outside sales, national accounts
Keeps abreast of new products
Identifies ways for continuous improvement of processes
Prepares, generates and follow up on verbal or written quotations to secure orders or determine reason for loss of order.
Maintains customer product discounts through branch price sheets and/or Distribution System price file maintenance screens; including maintenance of appropriate cost files to ensure accuracy of automated supplier claims.
Investigates deductions made by customer when paying WESCO invoices, obtaining necessary information for management to make a determination of whether credit is to be issued or letter to be written.
Prepares replies, credit forms (such as RMA, price adjustment) and/or entering the credit transaction into Distribution System.
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer’s promised delivery date.
Maintains Distribution System backorder report, associated customer expediting report/notices, and customer notification, as required.